Terms of service

Effective Date: December 1, 2025

Welcome to By Design Calm Collection. By accessing or using our website, products, or services, you agree to the following Terms of Service. Please read them carefully.


Use of Our Website

By using our website, you confirm that: You are at least 18 years old Any information you provide is accurate You will not use our site for unlawful or unauthorized purposes

We reserve the right to refuse service to anyone for any reason at any time.


General Conditions

You understand that your content (excluding payment information) may be transferred unencrypted and involve:

Transmissions over various networks

Changes to conform to technical requirements of devices or connections

Payment information is always encrypted and processed securely through trusted third-party providers.


Accuracy of Information

We strive to keep all product information accurate, including: Product descriptions Pricing Availability

However, occasional errors may occur.
We reserve the right to correct inaccuracies and update information without prior notice.


Product Availability & Pricing

Prices and availability of products (including candles, journals, calm boxes, and bundles) may change at any time.

We may discontinue products or modify offerings without notice.

All prices are listed in USD.


Order Acceptance

We reserve the right to:

Limit or cancel quantities

Refuse any order

Cancel an order if fraud is suspected or incorrect information is provided

If your order is changed or canceled, we will notify you using the email and/or billing address provided at checkout.


Billing & Account Information

You agree to provide: Current Complete Accurate billing and account information at checkout.

We are not responsible for delays or failed deliveries due to incorrect information entered by the customer.


Third-Party Services

We are not responsible for:

Third-party payment processors (Shopify Payments, PayPal, Shop Pay)

Shipping carriers (UPS, USPS) Links to any third-party websites

Your use of third-party services is governed by their respective terms and policies.


Intellectual Property

All content on this website is the property of By Design Calm Collection, LLC, including Product images Text and product descriptions Branding and logos Digital content.

You may not reproduce, sell, or exploit any portion of the site without written permission.


Prohibited Uses

You may not use the website for:

Fraudulent activities

Violating laws or regulations

Harassment or abuse

Uploading malicious software

Interfering with security or functionality of the site

Violations may result in immediate termination of services.


Limitation of Liability

By Design Calm Collection is not liable for:

Damages from misuse of products

Delays due to carriers Losses resulting from incorrect addresses

Third-party service failures

Your use of our products and website is at your own risk.


Indemnification

You agree to indemnify and hold harmless By Design Calm Collection, LLC, its owners, and affiliates from any claims arising from your breach of these Terms.


Changes to Terms

We may update these Terms of Service at any time.
Changes take effect immediately when posted to this page.


Contact Information

Questions about these Terms should be directed to: 
Email us at: hello@keshaginn.com